Terms Of Use
Thank you for visiting the website
“polarisbroker.com” domain name (“Website”) (hereinafter referred to as ‘User’ or “You”). These terms of use (“Terms of Use”) are accessible to the User and can be viewed by the User at any time on the Website. The owner of the Website is Polaris Sigorta ve Reasürans Brokerlik Hizmetleri A.Ş. (“Polaris”) and the ownership of the content and information contained on the Website and all authorizations regarding the use and destruction belong to Polaris.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE.
By using the Polaris Website, you agree to these Terms of Use.
IF YOU DO NOT ACCEPT THESE TERMS OF USE IN WHOLE OR IN PART, YOU MAY NOT ACCESS OR USE THIS WEBSITE.
Polaris reserves the right to change/edit some or all of the Terms of Use at any time without prior notice, with prospective effect. In the event of such a change, the relevant updates will take effect as soon as they are published on the Website. The User's use of the Website following the publication of such changes shall mean that the User accepts and consents to all such changes. In this case, the User is obliged to regularly follow the Website and Terms of Use in order to be informed about possible changes. Polaris has no obligation to inform the User about possible changes.
Accordingly, if the User browses the Website or views the Website, he/she shall be deemed to have read and accepted the Terms of Use in force and to have consented to act in accordance with them. If the User does not accept all or part of these Terms of Use, the User should not view or browse the Website. For this reason, we recommend that you periodically review the terms and conditions contained in the Terms of Use and the information and documents on the Website and follow their currency.
All information and materials on the Website are for informational purposes only and do not constitute any guidance or advice. Polaris always reserves the right to make changes on this information and materials on the Website.
1. USE
By using the Website, the User accepts and declares that he/she is legally competent for the obligations he/she incurs as a result of the use of the Website. In addition, the User accepts, declares and guarantees that he/she is legally authorized to make Transactions on behalf of himself/herself or another person authorized to act on behalf of another person in relation to obtaining offers from insurance companies, initiating policy transactions and delivering the policies after they are issued by insurers (“Transaction”) through the website named “dask.polarisbroker” domain to which he/she is directed through this Website.
2. LIMITATIONS OF USE
All kinds of information and materials including but not limited to texts, graphics, images, photographs, pictures, trademarks, trade names, service marks, logos ("Content") contained on the Website belong exclusively to Polaris and are protected under the Law No. 5846 on Intellectual and Artistic Works and Industrial Property Law No. 6769 (collectively "Legislation"). Any use of the Content in violation of the Legislation and Terms of Use constitutes a breach of these Terms of Use.
The User may download the Content on the Website for personal use, temporarily store it on a single computer and print it for personal use only. However, the User may not use the information and materials contained on the Website for commercial purposes in any way. In any case, no part of the Contents may be copied, distributed, republished, republished, displayed, posted or transmitted in any form or by any means without the prior written permission of Polaris. It is prohibited to use the Contents on any other website and in a network-based computer environment for any purpose. In the event of any violation of these Terms of Use, the User's permission to use the Contents shall automatically terminate and the User shall immediately destroy all copies of any part of the Contents.
In addition, the following are strictly prohibited:
- Copying, reproducing, using/exhibiting, disseminating, distributing and/or publishing the Website and/or the Contents, in whole or in part, temporarily or permanently, on any media, known or unknown, and by any means or methods (such as caching and framing);
- Create derivative works based on the Website and/or Content;
- Partially or completely modify, translate, adapt or edit the Website and/or the Content;
- To convert or reverse engineer the Website and/or the Content from source code to symbolic code, from symbolic code to source code;
- Distribute, transmit, retransmit, retransmit, publish, sell, rent, license or use the Website and/or Content in whole or in part in any way.
The Website cannot be used in a way that may prevent another party from using and benefiting from it. The Website may not be used in a manner that may damage the Website, disable the Website, strain or impair its capacity, or attempt to gain unauthorized access to the Website through hacking or other methods. Polaris reserves the right, at its sole discretion, to terminate your access to the Website or any part thereof at any time without prior notice and without any reason whatsoever.
In the event of any breach of these Terms of Use by the User, the User shall indemnify Polaris for any damages arising from such breach.
3. LINKS TO THIRD PARTY SITES
Although the links (hyperlinks) on the Website may take you to other websites or applications, this does not mean that Polaris approves, accepts or is affiliated with the linked pages or any information contained therein. Polaris has no control over this page and its contents. Therefore, Polaris does not give any guarantee and commitment regarding the content, quality, accuracy, reliability, security and/or functionality of these pages and shall not be liable in any way for any damages that may arise from accessing, using, downloading, sharing and/or modifying these pages.
Other sites containing hyperlinks to the Website or any part thereof may not be under the control of Polaris, in which case Polaris is in no way responsible for the content of such sites and in connection with access to such sites (in particular with respect to publication).
4. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable legislation, the Website is provided "as is" without any warranty, express or implied, including but not limited to any warranty of merchantability, fitness for a particular purpose. Polaris makes no warranty or guarantee or assurance that the Website will be available, adequate, accurate, uninterrupted, complete or error-free. Polaris has no responsibility or liability for malicious or unauthorized code, and you are solely responsible for ensuring that you have appropriate browser and protective mechanisms in place for the security of your devices, programs and information.
Polaris does not warrant that the Website or its Content will be available on an uninterrupted basis or that the Website or its Content will be error-free. Without prejudice to the existence of force majeure, unavailability or inadequacy of internet or telecommunication infrastructure and/or temporary suspension of the Website due to technical reasons related to Website updates, Website maintenance or other technical disruptions, the Website is available 24/7 in ordinary cases. Polaris is under the obligation to take reasonable care in providing access to the Website in accordance with the terms set forth in these Terms of Use and to make the necessary efforts to correct interruptions, temporary suspensions and malfunctions on the Website to the extent of its knowledge. The User declares and accepts that Polaris may be obliged to suspend access to the Website without any notice, regardless of the cause or origin, especially for any maintenance and/or technical reasons, and that it cannot hold Polaris responsible for this reason.
5. TERM AND TERMINATION
These Terms of Use are valid during access and use of the Website. The Terms of Use may be unilaterally amended, terminated or canceled by Polaris for any reason and at any time without prior notice.
6. COMPLAINT
The User accepts, declares and undertakes that he/she will send any information, clarification, assistance or complaint requests regarding the Website via the contact form on the Website.
7. APPLICABLE LAW AND JURISDICTION
These Terms of Use shall be governed by Turkish law and Istanbul Courts and Enforcement Offices shall have jurisdiction in the event of any dispute or complaint arising out of or in connection with the application, interpretation or performance of the Terms of Use.
Cookie Policy
As Polarıs Sigorta ve Reasürans Brokerlik Hizmetleri Anonim Şirketi (“Polarıs” or “Company”), we use cookies to improve your experience during your visits to our website. The use of these technologies is carried out in accordance with the legislation we are subject to, especially the Law No. 6698 on the Protection of Personal Data (“PPD”).
If you use the https://www.polarisbroker.com website operated by us, cookies and similar technologies may be used within the scope of the Polars Cookie Policy, may be saved on your device and your personal data may be processed in accordance with the purposes and methods specified below and in the Polars Clarification Text.
| WHAT IS COOKIE |
| Cookies are files or pieces of information that may be stored on your computer (or other internet-enabled devices such as smartphones and tablets) when you visit a website. Cookies record your actions and preferred settings during your browser session or for your next visit to our website. If you visit our websites again, this information will be sent back to the server. In this way, your computer or mobile device is automatically recognized again and, for example, your preferred settings are automatically loaded for your convenience. |
| WHAT DATA DO WE PROCESS THROUGH COOKIES? |
| Cookies, depending on their type, generally collect data about your browsing and usage preferences and habits on the device from which you access our website. This data includes the pages you access, all information about your browsing on our website. |
| WHAT ARE THE PURPOSES OF COOKIES? |
| Cookies are used to enable you to switch between web pages effectively, to facilitate the use of our website, to improve the user experience in general, to statistically evaluate usage data for our website and to help us improve the structure and content of our website. |
| WHAT ARE THE TYPES OF COOKIES? |
In terms of cookie management:
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- The following cookies are used on our website:
| NAME OF COOKIE | Intended Use |
| Mandatory Cookies |
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HOW TO CHANGE COOKIE PREFERENCES?
Although many internet browsers accept cookies by default, you can refuse or delete cookies in the settings section of your browser. Please refer to your browser's help screen for detailed information on how to adjust your browser settings.
Please note that if you choose to reject or delete cookies, this may prevent some features or services of the Polarıs website from functioning properly and therefore may affect your experience on the Polarıs website. Because your cookie preferences are managed through the browser you use, you will need to refresh your opt-out preferences when you use a different browser or purchase a new computer.
Polars reserves the right to change the terms of use and Cookie Policy regarding cookies.
CONTACT US
You can use the following address to send us all your questions and comments regarding the Policy:
destek@polarisbroker.com
Employee Candidate Clarification Text On The Processing Of
PERSONAL DATA As Polarıs Sigorta ve Reasürans Brokerlik Hizmetleri Anonim Şirketi (“Polarıs” or “Company”), we have prepared this clarification text in order to inform you, our employee candidates, about your personal data that we process within the framework of our activities in accordance with the Personal Data Protection Law No. 6698 (“PPD” or “Law”) and the relevant legislation.
- Which of your personal data is processed and for what purpose? What are the Reasons for Lawfulness?
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Legitimate interest of the data controller |
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| Contact Data | Legitimate interest of the data controller |
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| Audio and Visual Recordings | Open Consent |
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| Professional Experience Data | Legitimate interest of the data controller |
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| Reference Information | Legitimate interest of the data controller |
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- Learn whether your personal data is being processed,
- Request information if your personal data has been processed,
- To learn the purpose of processing personal data and whether they are used for their intended purpose,
- To know the third parties to whom your personal data is transferred domestically or abroad,
- To request correction of your personal data in case of incomplete or incorrect processing,
- To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the PPD legislation,
- When you request the correction of incomplete or incorrect data and the deletion or destruction of your personal data, to request that this situation be notified to third parties to whom we transfer your personal data,
- To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
- If you suffer damage due to unlawful processing of personal data, you have the right to demand compensation for this damage.
- By applying in person to Polars with a valid identity document,
- "Dikilitaş Mahallesi, Hakkı Yeten Cad. Selenium Plaza No: 10- C, Floor: 11, 34349 Fulya, Beşiktaş/İstanbul" address,
- With a petition signed with mobile signature or secure electronic signature to kvkk@polarisbroker.com address of Polars,
- To polarissigorta@hs03.kep.tr address of Polars with a signed petition from your KEP address,
- You can send it to kvkk@polarisbroker.com from the e-mail address previously notified to Polarıs and registered in our system.
Processing Of Personal Data
- As Polarıs Sigorta ve Reasürans Brokerlik Hizmetleri Anonim Şirketi (“Polarıs” or “Company”), we have prepared this clarification text in order to inform you about your personal data that we process within the framework of our activities in accordance with the 6698 Personal Data Protection Law (‘PPD’ or “Law”) and the relevant legislation.
| Our Employees | ||
| Detailed information regarding the processing of personal data of our employees is provided within the Company in a way that they can easily access at any time. | ||
| Employee Candidates | ||
| You can get detailed information from the Clarification Text regarding the processing of personal data of our employee candidates. | ||
| Individual Customers | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Contact Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Customer Transaction Data | Establishment or Performance of the Contract |
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| Finance Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Our Customers (Sole Proprietorship) | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Contact Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Finance Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Customer Transaction Data | Establishment or Performance of the Contract |
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| Potential Legal Entity Customer Employee/Authority | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Legitimate Interest of the Data Controller |
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| Contact Data | Legitimate Interest of the Data Controller |
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| Insurance Company Employee/Authorized Person | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Establishment or Performance of the Contract |
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| Contact Data | Establishment or Performance of the Contract |
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| Brokerage Company Employee/Authorized Person | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Establishment or Performance of the Contract |
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| Contact Data | Establishment or Performance of the Contract |
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| Natural Person Insureds within a Legal Entity Customer | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Contact Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Finance Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Customer Transaction Data | Establishment or Performance of the Contract |
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| Health Data | Explicit Consent |
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| Our Website Visitors | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Legitimate Interest of the Data Controller |
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| Contact Data | Legitimate Interest of the Data Controller |
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| Other (Request/Complaint Information) | Legitimate Interest of the Data Controller |
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| Transaction Security Records | Legal Obligation of the Data Controller |
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| Social Media Users | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Legitimate Interest of the Data Controller |
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| Other (Request/Complaint Information) | Legitimate Interest of the Data Controller |
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| Supplier Employee/Authority | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Identity Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Contact Data | Establishment or Performance of the Contract |
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| Legal Obligation of the Data Controller |
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| Our Visitors | ||
| Processed Personal Data | Legal Reason | Processing Purpose |
| Transaction Security Records | Legal Obligation of the Data Controller |
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| Physical Space Security Records | Legitimate Interest of the Data Controller |
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- What are the Methods of Collecting Your Personal Data?
The personal data categorized above are collected through contracts, reports, printed and electronic forms, health reports, lawsuit/execution files, e-mail, OSIGO platform, software and information systems, camera (CCTV), CV, electronic devices, our social media accounts, signature circular, documents received from public and organizations, references and documents declared by the person concerned.
- Do We Transfer Your Personal Data to a Third Party?
- To insurance companies, brokers and reinsurance companies on the legal grounds of the establishment or performance of a contract for the purposes of carrying out service sales processes, carrying out contract processes, carrying out brokerage activities, receiving insurance offers, carrying out service production and operation processes;
- To Osigo Teknoloji Anonim Şirketi, the platform provider, based on the legal grounds of the establishment or performance of a contract for the purposes of providing brokerage services, creating insurance offers and insurance policies, if you contact us through OSIGO, a platform for the activities of brokerage companies and insurance agencies;
- To cloud service providers based on your explicit consent for the purposes of internal document management, ensuring information security, providing storage and archive activities, except for brokerage activities;
- To our lawyers based on the legal reason for the establishment or performance of a contract for the purpose of following and conducting legal affairs;
- To authorized institutions and organizations based on the legal reason that the data controller can fulfill its legal obligation for the purposes of following and conducting legal affairs, providing information to authorized persons, institutions and organizations, conducting financial and accounting affairs, conducting activities in accordance with the legislation, conducting tender processes.
- What are the Rights You Can Exercise Regarding Your Personal Data?
- To learn whether your personal data has been processed,
- To request information if your personal data has been processed,
- To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
- To know the third parties to whom your personal data is transferred at home or abroad,
- To request correction of your personal data in case of incomplete or incorrect processing,
- To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the PPD legislation,
- When you request the correction of incomplete or inaccurate data and the deletion or destruction of your personal data, you have the right to request that this situation be notified to third parties to whom we transfer your personal data,
- You have the right to object to the occurrence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
- You have the right to demand the compensation of this damage in case you suffer damage due to unlawful processing of personal data.
- How Can You Exercise Your Rights?
- "Dikilitaş Mahallesi, Hakkı Yeten Cad. Selenium Plaza No: 10- C, Floor: 11, 34349 Fulya, Beşiktaş/İstanbul" address,
- With a petition signed with mobile signature or secure electronic signature to kvkk@polarisbroker.com address of Polars,
- To polarissigorta@hs03.kep.tr address of Polars with a signed petition from your KEP address,
- You can send it to kvkk@polarisbroker.com from the e-mail address previously notified to Polarıs and registered in our system.
- How long will your requests regarding the processing of your personal data be answered?
Information Security Policy
As Polaris Insurance, we are committed to implementing and continuously improving the ISO 27001 Information Security Management System to ensure the security of the information assets of our customers, business partners, and employees. Our core principles in information security management are confidentiality, integrity, and availability.
In this context:
Confidentiality: We protect our information assets against unauthorized access and guarantee the confidentiality of customer and employee information under all circumstances.
Integrity: We ensure the accuracy and consistency of information and take measures against any unauthorized changes.
Availability: We implement continuity plans to ensure the uninterrupted and reliable operation of our information systems.
Our information security practices are directly linked to our corporate values:
- Reliability and honesty lead us to treat information security as a fundamental responsibility in all our transparent processes.
- Our customer-oriented approach strengthens trust by protecting each customer’s data at the highest level.
- With a sense of ownership, we view protecting company assets and continuous improvement in information security as a personal responsibility.
- While respecting equality and diversity, we aim to raise awareness among our employees and build an inclusive security culture.
- Team spirit nurtures our understanding of cooperation, awareness, and shared responsibility in information security.
- We act proactively and with a risk-based approach against cyber threats and emerging risks related to new technologies.
- Accordingly, we comply with all legal and regulatory obligations, encourage employee participation, and increase information security awareness.
At Polaris Insurance, we consider information security not only a technical matter but also an integral part of our corporate culture.
Quality Policy
- To ensure that all services are provided at high standards, reliably, with quality, and on time in line with customer expectations; to receive continuous feedback and optimize service processes in order to maximize customer satisfaction.
- To guarantee that our operations fully comply with legal regulations and sectoral standards and to ensure compliance with international quality and security standards, thus ensuring that our Company fulfills its legal responsibilities in all geographies in which it operates.
- To become a leading and pioneering company in the sector by continuously improving the quality of services offered; to make efficiency-enhancing improvements at every stage of service processes by monitoring performance indicators, offering innovative solutions, and organizing training programs to enhance quality.
- To have a flexible, dynamic, and technologically strong structure that can respond quickly and effectively to changing market conditions and customer expectations; to adopt digital transformation, accelerate processes, and improve efficiency by following the latest technological developments.
- To act in accordance with principles and values of social responsibility, actively participate in sustainable social projects; to minimize our environmental impact, use resources efficiently, contribute to societal benefit, and organize internal awareness-raising events.
- To address the expectations of all our stakeholders in our investments and operations and adopt the principle of creating mutual gains; to establish transparent and trust-based relationships with all our suppliers, customers, and employees, measure stakeholder satisfaction, and deliver high performance in all processes.
- To take the necessary actions within the Company to prevent conflicts of interest and to take appropriate precautions in this regard.
- To operate in accordance with the principles and guidelines set by the independent and impartial internal audit system in order to ensure effectiveness, efficiency, and compliance with relevant regulations in all of our business processes.
- The Company's top management commits to ensuring that all employees comply with the defined quality principles and that the quality system is continuously reviewed.